Shipping and Delivery Policy

Perkins Poultry Palace & DNA Lab offers shipping on eligible hatching eggs, chicks, poults, birds,  and other approved products within the United States.

Shipping availability will be stated on each individual product page.

Order Processing

All orders must be paid in full before products, animals, eggs, or services are reserved.

Processing and shipping times depend on:

  • Product availability
  • Breeding and hatch schedules
  • Weather conditions
  • Animal age and shipping eligibility
  • Carrier availability
  • Seasonal demand

An estimated shipping date may be provided, but shipping and delivery dates are not guaranteed.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Perkins Poultry Palace & DNA Lab is not responsible for delays, losses, or additional charges caused by:

  • Incorrect addresses
  • Incomplete addresses
  • Refused deliveries
  • Failure to collect a shipment
  • Carrier delays
  • Weather disruptions

Contact us immediately if an address correction is required.

Hatching Eggs

Hatching eggs are carefully packaged using protective materials. Once a shipment has been accepted by the carrier, handling and transportation are outside our control.

Shipping conditions may include:

  • Shaking
  • Dropping
  • Rough handling
  • Temperature changes
  • Delays
  • Detached or damaged air cells

Hatch rates are not guaranteed. Customers accept the risks associated with shipping and incubating hatching eggs.

Live Birds

Live birds will only be shipped when they meet applicable age, health, weather, carrier, and packaging requirements.

Shipping may be delayed or rescheduled when conditions are not considered suitable for the safe transportation of live animals.

Customers must be available to receive or collect live-animal shipments promptly.

Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Package size and weight
  • Product type
  • Live-animal packaging requirements
  • Carrier charges

Additional shipping charges may apply if the original amount collected does not cover the final carrier cost.

Tracking

Tracking information will be provided when available.

Carrier tracking estimates are provided for convenience and do not guarantee a specific delivery date.

Processed Products

Processed chicken, turkey, rabbit, and other farm-raised meat products are available for local pickup only unless otherwise stated.

Questions

For shipping questions, contact:

Email: perkinspoultrypalace@yahoo.com
Phone: 502-309-9130

Local Pickup Policy

Local pickup is available by appointment in Cadiz, Kentucky.

Scheduling

Customers must arrange a pickup date and time before arriving.

Orders are not available for unscheduled pickup.

Payment

Payment must be completed in full before an order is reserved or prepared.

An order is not confirmed until payment has been received.

Pickup Window

Customers must arrive on the agreed date and within the scheduled pickup window.

Contact us at least 24 hours in advance if a pickup date needs to be changed.

We will attempt to accommodate rescheduling requests, but availability is not guaranteed.

Missed Pickup

If a customer does not arrive on the agreed date and does not communicate with us, the order may be considered abandoned or forfeited.

Refunds may not be provided for:

  • Missed appointments
  • Last-minute cancellations
  • Failure to communicate
  • Products that can no longer be safely held

Live Animals

Customers are responsible for bringing suitable transportation, containers, ventilation, and temperature control for live animals.

Responsibility for the health, handling, and care of live animals transfers to the customer at pickup.

Hatching Eggs

Local pickup hatching eggs are sold as-is.

Once the eggs leave the property, Perkins Poultry Palace & DNA Lab is not responsible for handling, storage, transportation, incubation, fertility outcomes, or hatch rates.

Processed Products

Processed farm products are available for local pickup only unless otherwise stated.

Customers must follow the provided pickup and storage instructions.

Last Updated: 7/20/2026